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Customers requiring technical assistance with
BidCaster can contact the Help Desk via:
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E-mail: support@planwell.com
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Phone: 510-403-2444
Features and benefits include:
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100% web-based application, intuitive and easy to
learn
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24x7 access to frequently asked questions (FAQs),
knowledge base etc.
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Trouble ticket generation and tracking
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Searchable database for identifying/resolving issues
quickly
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Email/paging capability for ticket generation,
confirmation and resolution
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Fully customized for the construction industry
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Secure access via user login and password
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