Customers requiring technical assistance with BidCaster™ can contact the Help Desk via:

  • E-mail: support@planwell.com
  • Phone: 510-403-2444

Features and benefits include:

  • 100% web-based application, intuitive and easy to learn
  • 24x7 access to frequently asked questions (FAQs), knowledge base etc.
  • Trouble ticket generation and tracking
  • Searchable database for identifying/resolving issues quickly
  • Email/paging capability for ticket generation, confirmation and resolution
  • Fully customized for the construction industry
  • Secure access via user login and password

Please email support@planwell.com for questions or comments regarding this website.